It happened!
As you may recall , I recently bought a Gateway laptop from Best Buy. And, I did not configure Windows Vista. Instead, I changed the boot order and installed Ubuntu 8.04.1. About a week later, I saw a blog about a guy who received a refund from HP because he didn't want Windows either. So, that inspired me to try and get a refund from Gateway. This blog is just to give you a quick recap of what happened. At first, I contacted Gateway through their Customer Support page. I emailed them and told them that, according to the End User Licensing Agreement (EULA) with Windows, I should contact the Original Equipment Manufacturer (OEM) for a refund if I decided I didn't want to use Windows. I even sent them copies of the EULA. They, of course, stated that I was not entitled to a refund because I purchased the laptop with Vista already installed. I explained that, yes, the laptop had Vista installed, but I didn't have to accept to use it, according to the EULA. This back...